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Frequently Asked Questions

If you are with the Community Manager for your immediate check-in, then she will take note of whatever may be the issue and will work to fix it as quickly as possible. If you do a self check-in, please notify the Community Manager within 24 hours.

The Community Manager will reach out after the booking process has been completed. She will arrange everything with you and give you all the details via email, and answer any remaining questions you may have. Look for both an immediate response after the booking has been completed and a notification one week prior to your check-in.

The CM is your primary contact to BednBuild. Though you may interact with others on the team, the CM coordinates things with the House Manager to help it run smoothly. The CM also coordinates community events, answers your questions and helps you settle in when you arrive. The CM ensures that the environment in the houses is maintained and the community doesn’t run out of supplies.

All BednBuild homes have one Super Member or House Manager who helps facilitate the smooth operation of the house and let’s the BednBuild team know, if there are any issues with the house or new supplies need to be ordered. If you face any questions about the house, talk to her or contact the Community Manager.

Of course! Your parents are welcome to join you, however please understand, our contract is with you and our interaction with the check-in process is with you. Your parents may hang out in the living room while we go through the process.

For those traveling from SFO who do NOT have a working American smartphone, follow these links to understand your options.

https://www.flysfo.com/to-from/overview

https://www.flysfo.com/to-from/ground-transportation

For those traveling from OAK who do NOT have a working American smartphone, follow these links to understand your options.

http://www.oaklandairport.com/ground-transportation/

http://www.sftravel.com/article/transportation-basics-how-get-san-francisco-oakland

For those traveling from SJC who do NOT have a working American smartphone, follow these links to understand your options.

http://www.flysanjose.com/public-transit

http://www.flysanjose.com/taxis

http://www.flysanjose.com/door-door

http://www.sftravel.com/article/transportation-basics-how-get-san-francisco-sjc

For those traveling from from the Bay Area airports who DO have a working American smartphone, Uber or Lyft are the most convenient options. However the links above are also available options to you.

For travel times, expect traffic to create delays from each of the Bay Area airports. Expect a minimum travel time of 30+ minutes from SFO, a minimum of 45+ minutes from OAK and a minimum of 60 minutes from SJC if traveling by car.